FAQs
Q: How do I place an order?
A: Online:
Shop for all of your favorite products and check out our new arrivals and specials at www.get-HUGE.net.
A "shopping cart" is provided that allows you to select and save merchandise while continuing to search the web.
Call in your order toll-free to 1-866-675-HUGE (4843) or locally in the
Mail:
During the check out, simply choose “I Will Send Check via Regular Mail" and complete your order. Provide a copy of your receipt along with your personal check, cashier's check, or money order payable to get-HUGE.net.
Mail your payment to:
HUGE ENTERPRISES, INC.
1547 US HWY 395
Minden NV, 89423
Note: Please include your driver's license number, state, and your birth date on personal checks. Orders paid for by personal check will not ship until payment is approved. This may take up to 14 additional business days.
Q: When will my credit card be charged?
A: Your credit card will be charged at the time of checkout. You will then receive your confirmation email, providing you an invoice number.
Q: When will my order ship?
A: Most orders are shipped within one (1) business day. However, due to circumstances beyond our control, occasionally we sell out of certain products or a product may be discontinued without advance notice. This may cause a delay in shipping. Though rare, if this occurs, you will be notified, via email, of the delay and your package will be shipped out as soon as possible.
Q: Does Get-Huge stock every item listed?
A: We make every attempt to stock all items advertised, however, occasionally we sell out of certain products or a product may be discontinued without advance notice.
If any product ordered is out of stock, shipment will not occur until your entire order is completed. If there is a delay in your order, you will be notified, via email, of the delay.
Q: What happens if I have a damaged or missing/incomplete order?
A: Merchandise that arrives damaged must be reported within 24 hours of delivery (1-866-675-4843). We reserve the right to contact the shipping company for verification of delivery time and for visual inspection of the merchandise and packaging. Once damage is confirmed, we will issue a return call tag and ship a replacement unless other arrangements have been made through customer service.
Once the return call tag is received, you must return the damagedpackage within 72 hours (3 days), meaning we must be able to track the package.
Missing merchandise must be reported within 24 hours. We reserve the right to contact the shipping company for verification of delivery time. Once missing merchandise is confirmed, we will contact you and make arrangements to ship the product(s). This will be done at our expense.
Get-HUGE is aware that mistakes occur and we will do what we can to remedy any situation that arises. If you placed an order with an error, such as wrong product, size, or flavor, notify our customer service department (1-866-675-4843) within 24 hours of delivery. Get-Huge will ensure the error is corrected and ship out the missing and/or correct product.
Shipping charges for orders incorrectly placed will be the customer's responsibility.
Costs associated with errors made by Get-HUGE.net will be our responsibility.
Q: What if I would like to cancel my order?
A: Please be careful when selecting products and placing your order. Review your final items. Orders may be cancelled but the customer is responsible for all shipping costs, if the order has been packaged. Please keep in mind that most orders ship same day.
Get-HUGE.net is happy to place special orders. However, if a special order is placed, and then canceled there will be a 15% restocking fee because it is a non stock item, and the customer will be responsible for any and all shipping charges accumulated with the transaction.
LEGAL:
ANY DISPUTE, CLAIM, OR LITIGATION THAT MAY ARISE FROM THE PURCHASE, SALE, ADVISE, USE, OR INVOLVEMENT WITH WWW.GET-HUGE.NET (HUGE ENTERPRISES INC.) SHALL BE SETTLED IN ACCORDANCE WITH THE LAWS OF THE COUNTY OF DOUGLAS, STATE OF NEVADA.
THESE POLICIES AND PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.